CURRENT OPENINGS:

• Customer Support Executive
• Sales Associate

Customer Support Executive

Location: Nantucket, MA

Key Skills: Customer support, Technical

Specific Responsibilities:

• Provide technical support on internet connectivity using documented procedures and tools.
• Manage resources and processes to meet our customer satisfaction objectives.
• Resolve customer problems within target timeframes.
• Maintain accurate call logs, assess and reports customer satisfaction levels.
• Update and inform customers about product line and service offerings, current products and technologies.

Qualifications:

• Excellent communications skills.
• Excellent problem solving and customer relations skills.
• Strong knowledge of software, hardware, network cards, hubs/routers/bridges.
• Current skills or certification (desirable) in the following areas: Computer network systems, Wireless communications, Network management, Complex network troubleshooting.

Please email your resume and salary requirements to career@wiblast.com. Please specify "Customer Service Executive" in the email subject line.

Sales Associate

Location: Nantucket, MA

Key Skills: Sell ad concepts to new and existing customers

Specific Responsibilities:

• Work closely with your team to grow revenue with new and existing customers.
• Utilize strong knowledge of local client base to develop high-level relationships.
• Understand, adapt and develop new ad products.

Qualifications:

• Sales experience.
• Strong knowledge of regional and local client base.

Please email your resume and salary requirements to career@wiblast.com. Please specify "Sales Associate" in the email subject line.

EMAIL US... If you don't see a specific opening of interest, but would like to submit your resume for future consideration, send us an email.

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